The Stockist dashboard is temporarily offline
A fix is now available, and we're applying it to our systems. We want to be sure everything is fully secure before we bring the dashboard back, so we're taking care to double-check everything. We don't have an exact time yet, but we'll post here as soon as we have another update.
A security issue affecting PHP, the software that powers millions of websites worldwide, is being disclosed today (Oct. 21, 2026). Because the Stockist dashboard runs on PHP, we are temporarily taking it offline.
We are doing this purely out of an abundance of caution, based on current guidance. There is no indication that Stockist or your data has been affected.
What this means for you
Existing maps will keep working normally. Live locators are powered by separate infrastructure using different technology and are not affected by this outage.
The dashboard, where you add store listings, change settings, and manage your account, will be unavailable until we restore it. Your data and settings are not being deleted or changed.
It's not currently possible to set up new maps. Please try again later, or if you'd prefer to uninstall Stockist, you can do so in Shopify under Settings > Apps.
We're very sorry for the inconvenience. We took this action to prioritize the security of your data, and we'll make every effort to restore service as soon as we can.
What happens next
Our team is reviewing information on this issue as it becomes available, and we'll post further updates here once we have more details.
Common questions
Is Stockist affected by the PHP vulnerability?
There is currently no indication that Stockist is affected. We are taking the dashboard offline purely as a precaution while the issue details are published and assessed.
Will my store locator map keep working?
Yes. Existing maps run on separate infrastructure and will continue to work normally.
What can't I do while the dashboard is offline?
You won't be able to log in to add or edit listings, change settings, or manage your account until the dashboard is restored.
Is my data safe?
Nothing is being deleted or changed. Your listings and settings will be there when the dashboard returns.
Do I need to do anything?
No action is needed on your part. We will post updates on this page.
When will the dashboard be back?
We don't have an exact restoration time yet. We expect to share more details at the time shown above, and we will restore the dashboard as soon as it is safe to do so.
I have another question. Who do I contact?
Please email us at help@stockist.co. We're happy to assist, but please note that responses may be delayed as we anticipate higher volumes of emails.